When scheduling an appliance repair appointment, we will need the following information from you:

1. Customer Information

• Name: Full name 
• Contact Information: A phone number and/or email address to confirm the appointment and communicate updates.
• Address: The location where the appliance repair is needed.
• Whether this is a landlord tenant situation if so we need the tenant name and phone number if the landlord is not present at the time of the visit.

2. Appliance Details

• Type of Appliance: (e.g., refrigerator, dishwasher, washing machine etc..)
• Brand or Make: (ex: LG GE Samsung, Maytag Whirlpool etc…)
• Age of Appliance: To determine potential repair needs and whether parts are available.
• Issue Description: A brief explanation of the problem (e.g., not cooling, leaking, making noise).

3. Availability

• Preferred Date and Time: We need to know when the customer is available so we can schedule according to the customer availability.

4. Warranty or Service Plan

• Warranty Status: Is the appliance still under manufacturer warranty? or does the customer have a maintenance plan or an extended warranty.

5. Additional Access or Special Instructions

• Parking or Access Information: If special arrangements are needed for the technician to access the location.
• Does the customer have any pets in the house such as dogs that need to be kept away from the technician or to prevent the animals from sneaking out when the technicians comes in.

Having this information ready when scheduling the appointment can help streamline the process and ensure the technician arrives sooner than later and well-prepared.

Name: John Smith